Keep your systems running at peak performance with SAVIC Support
SAVIC MaxCare
started a topic
about 3 years ago
SAVIC propose to deliver the requisite IT Services using our innovative and optimal HYBRID (On Site, Near Shore/ Off Site and Off Shore) Delivery model that will deliver the scoped IT services for clients at dramatically lower cost, yet maintaining the desired SLA's. The central theme of our service delivery model is an Integrated Centralized service help desk. This service desk will become the single point of contact for issues. SAVIC use ITIL and GMP compliant ticketing tool for this service desk. The end users of can log a problem or raise a query through the web, email, visit or phone. All issues will be addressed within the SLAs which would be agreed up on the due diligence phase of the project along with clear service catalog, categories and priority
SAP Application Management Challenges
Insufficient in-house Resources
Application Performance Issues
Infrastructure Risk with Upgrades
Focus on Core Business Processes
Increased Functionality
Reduce Operational Expense
Constrained capital
7x24 Support
Signup for a Complimentary*
SAP System Health Check valued over $2,000 USD
Top-down Basis analysis and report of your systems health including any best practices actionable recommendations
SAVIC Signup for the free SAP monitoring of your chosen system, which is only a few minutes and clicks away,
Keep the remote monitoring enabled to allow SAVIC to discover and collect your SAP systems performance information for at least 1 month, so our SAP Basis experts can have sufficient data for analysis and report findings as well as best practices recommendations
Short (no longer than 30 minutes) weekly online consultation with our SAP Basis experts to ensure any urgent or important findings are discussed with you, as well as any knowledge we can transfer to your team on utilizing the platform
SAVIC MaxCare
SAVIC propose to deliver the requisite IT Services using our innovative and optimal HYBRID (On Site, Near Shore/ Off Site and Off Shore) Delivery model that will deliver the scoped IT services for clients at dramatically lower cost, yet maintaining the desired SLA's. The central theme of our service delivery model is an Integrated Centralized service help desk. This service desk will become the single point of contact for issues. SAVIC use ITIL and GMP compliant ticketing tool for this service desk. The end users of can log a problem or raise a query through the web, email, visit or phone. All issues will be addressed within the SLAs which would be agreed up on the due diligence phase of the project along with clear service catalog, categories and priority
SAP Application Management Challenges
Signup for a Complimentary*
SAP System Health Check
valued over $2,000 USD